Wimodem232 New Error

[spartan1000]

Hi all

I've been a user fo the Wimodem232 for a few years now, but in the last couple of days the modem keeps resetting itself mid connection/usage. I'm seeing the following error each time in the terminal before it restarts itself.

I've tried firmware updating, resetting to factory, clearing phonebook entries but so far it's continuing to throw this error within less than a minute of connecting out.

I was wondering if anyone was able to help shed any light on the issue, experienced anything similar or has any thoughts on how to resolve it please?

Code:

###!##
      --------------- CUT HERE FOR EXCEPTION DECODER ---------------

Exception (29):
epc1=0x4000df64 epc2=0x00000000 epc3=0x00000000 excvaddr=0x00000000 depc=0x00000
000

>>>stack>>>

ctx: sys
sp: 3ffffcb0 end: 3fffffb0 offset: 0150
3ffffe00:  40247bab 3ffee780 00000002 40247b40 
3ffffe10:  00000002 40247ae7 00000002 40246870 
3ffffe20:  40246899 3ffffed0 3ffee780 00000016 
3ffffe30:  402442f8 3ffffed0 3ffee628 3ffedff0 
3ffffe40:  3ffeb1f4 3ffffed0 3ffffed0 40233dc6 
3ffffe50:  756b6153 00006172 00000000 00000000 
3ffffe60:  3fff8ae4 00000000 3fff8ae4 40233c45 
3ffffe70:  40240655 0000148e 00000000 00000000 
3ffffe80:  ffffffbd 3ffee13c 3ffeb204 3ffee780                                 
3ffffe90:  3ffed6a8 0000001d 00000000 40244ff3                                 
3ffffea0:  00000000 3fff5b3c ffffffbd 00000000                                 
3ffffeb0:  00000000 3ffee780 0000000J                                           
Looking for router...

Many thanks!
Spartan1000

[admin]

This is a memory exception error. This can only be caused by 1 reason - attempting to access memory that does not exist. I have never seen this before, but since you have re-flashed it then that would eliminate some type of flash corruption. This would have to be a hardware failure I am guessing since this product is now a decade old. If you return it, I will replace it. I offer a lifetime warranty on everything I manufacture. You just have to pay for the shipping to/from me.

[spartan1000]

This is a memory exception error.  This can only be caused by 1 reason - attempting to access memory that does not exist.  I have never seen this before, but since you have re-flashed it then that would eliminate some type of flash corruption.  This would have to be a hardware failure I am guessing since this product is now a decade old.  If you return it, I will replace it.  I offer a lifetime warranty on everything I manufacture.  You just have to pay for the shipping to/from me.

Hi. Thank you for the quick reply. I appreciate the warranty/offer, that's very kind. I made a few settings changes yesterday with no impact but then lastly, reset the phonebook and at least for the next 20-30 mins from that point the error stopped occurring for a while, but unfortunately it has occurred again on further testing today

I'll follow up with an email,

Thanks!
S.