09-27-2020, 05:09 AM
(09-26-2020, 07:26 PM)admin Wrote: Make sure jumper J1 (which the board’s power jumper) is properly in place. You should see the 3 “pretty lights” light up on power up. Without that jumper you will get the message about the firmware needing updated. You don’t need a disk drive connected when running the software. Have you tried running the software without the drive connected to see if the message does not appear? Low power on the USB port can cause this issue.
This could actually be Windows issue as well. The software does not support the DBCS that is part of Kanji and Chinese languages. I know there some odd things that happen.
The J1 is plugged in, otherwise all three the pretty lights will not lit(while currently, the middle green one lit). If all 3 led should light up, then there seems something wrong happened.
I have also run the main program without attaching the board. It showed an error message like "device not found"(I'm not having it in my hand right now. So it's not exactly the text shown.). And the program main interface displayed normally. But plug the SuperCard Pro board in this state won't let the main program detect it.
I will re-test it tonight or tomorrow with other USB cable and another MacBook Pro to see if it's caused by the USB power supply under-load problem. And I will test under the English version of Win10 to make another test run if all the above tests failed. But as the main program interface can be properly shown on devices not connected, I guess it may not be the key problem. Anyway, I will make posts to let you know for the test result.
